ENSURE DATA AVAILABILITY
At IMS we understand the importance of your seismic data, and that it needs to be available when you need it. A seismic system is only useful if processed data is available for analysis. Seismic data can only be recorded and processed if all components in the system function as intended. We can help you to reach the goal of 100% uptime.
MONITOR CRITICAL SYSTEMS
We keep close watch of the seismic system vitals every second of every day. No exceptions.
Subscribe to automated SMS, email or voice-call messages alerting to degraded system health or data-transfer issues.
SMOOTH RUNNING SYSTEM
To ensure the seismic system continues to function as intended day in and day out, IMS support personnel will carry out daily remote administration and preventative maintenance tasks on your seismic server and related computer systems.
TECHNICAL SUPPORT LEVERAGE
Customers who subscribe to comprehensive maintenance will enjoy the benefit of an IMS systems engineer being on call to look into problems as they arise.
Receive system health reports daily.