Notification

Large events are prioritised.

An immediate concern is usually raised by events above a certain magnitude threshold, especially in working areas on a mine, as they may cause damage. For this reason, large events are prioritised. As soon as they have been processed, a set of notifications is sent out to the customer.  These notifications, detailing the event, are sent via one or more of the following methods:

SMS Notification

SMS to a selection of mobile numbers

Email Notification

Email to a selections of email addresses. This may include a snapshot of the event relative to available mine plans.

Voice Call

Voice call to a specified number, relaying to the recipient the event’s details.

TICKER APP

 

 

Details of the event at each stage of processing are also available via Ticker at the customer’s site, or on the mobile ticker app.

24/7 ASSIST

An experienced mine seismologist is constantly on standby and available every second of every day. No exceptions.

There is the option of sending notification of significantly large events for verification to a seismologist. The nominated seismologist will double-check the location and confirm source parameters and aftershock activity. If required, the results are discussed with the geotechnical engineer at the mine.